Returns and Refund Policy
Last updated: 01.07.2024
Thank you for shopping at www.numiskart.in. We strive to provide our customers with high-quality collectible items, including banknotes, coins, stamps, and other memorabilia. However, we understand that there may be occasions where you need to return an item. Please read our Returns and Refund Policy carefully to understand your rights and obligations.
1. Eligibility for Returns
- Items must be returned within 5 days of the delivery date.
- Items must be in their original condition, unused, and with all original packaging, certificates, and documentation.
- Proof of purchase (order number, receipt, etc.) is required for all returns.
2. Non-Returnable Items
- Items purchased on clearance or sale.
- Customized or personalized items.
- Gift cards.
- Any item that shows signs of wear, alteration, or damage not caused by www.numiskart.in.
3. Return Process
- Initiate a Return: Contact our Customer Service team at contact@numiskart.in or through whatsapp at +91-9650576131 to initiate a return. Please provide your order number and reason for the return.
- Return Authorization: Once your return request is approved, you will receive instructions on how to send your item back to us.
- Shipping the Return: Pack the item securely and ship the item to the address provided by our Customer Service team. You are responsible for return shipping costs unless the return is due to an error on our part.
4. Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days and will be applied to your original method of payment.
- Shipping and handling fees are non-refundable unless the return is due to an error on our part.
5. Exchanges
- We do not offer direct exchanges. If you wish to exchange an item, please follow the return process to return the original item and place a new order for the desired item.
6. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at contact@numiskart.in or +91-9650576131 with details of the damage or defect. We will arrange for a replacement or refund as appropriate.
7. Contact Us
If you have any questions about our Returns and Refund Policy, please contact us at:
- Email: contact@numiskart.in
- Phone: +91-9650576131
Thank you for shopping at www.numiskart.in. We appreciate your business and are committed to ensuring your satisfaction with our products and services.
